Privacy Policy

These Privacy Policy ("Privacy") explains how and why we use your personal information when you use our website, mobile application, and any other services we provide (collectively, the "Service" or "Services"). By accessing or using the Service, you agree to be bound by these Privacy Policy. If you do not agree to these Privacy Policy, do not use the Service.

Why build Tenetic?

To access some of our products and services, you must create an account, which requires you to share specific information with us. Similarly, for our paid products and services, we need your payment information to proceed. Essentially, providing certain information is crucial for using many of our offerings.

Personal Accounts

• When setting up an account, you're required to give us some details so we can deliver our services to you. This includes a display name (such as “John Reese”), a username (like @reese), a password, either an email address or phone number, your date of birth, the language you prefer to use. You also have the option to include your location in your profile and posts, as well as upload your address book to Tenetic to help identify acquaintances on the platform. Your profile, which shows your display name and username, is public. You're free to use your real name or a pseudonym, and remember, it's possible to create multiple Tenetic accounts, perhaps to reflect various aspects of your personal or professional life.

Payment Information

• To access some features within our paid products and services, you'll need to supply payment details. This includes your credit or debit card number, the card's expiration date, the CVV code, and your billing address.

Settings

• We gather information about your preferences from the settings you choose, enabling us to accommodate your choices.

Biometric Data

• With your permission, we might gather and utilize your biometric data to enhance safety, security, and for identification reasons.

How We Use Information

When you interact with our services, we gather details on your usage of our products and services. This information helps us offer you tailored products and services, ensure Tenetic remains a secure and respectful environment for all users, and make our offerings more aligned with your interests.

Operate & personalize our services: We utilize the data we collect to deliver and manage Tenetic’s products and services. Additionally, we use this information to enhance and personalize our offerings, ensuring you have a superior experience on Tenetic. This includes showing you content and advertisements that are more relevant to you, suggesting people and topics for you to follow, and helping you discover affiliates, third-party apps, and services. We might also use the collected data and publicly available information to train our machine learning or artificial intelligence systems for the purposes mentioned in this policy.

When you connect your Tenetic account with other services, we use the information from those accounts to offer features like cross-posting or authentication across services, and to facilitate the operation of our services.

Your contact information may be used, according to your privacy settings, to help others find your account on Tenetic, including via third-party services and applications. Enhance Safety and Security: The information we gather is crucial for ensuring the safety and security of our users, products, services, and Tenetic Lyrak account. This involves verifying who you are, authenticating your account, and protecting against fraud, unauthorized access, and illegal activities. Additionally, we use this data to assess and improve the safety and quality of content on Tenetic. This includes probing into and upholding our policies, terms, and relevant laws.

Improving Our Services: We utilize the information collected to assess and analyze how effective our products and services are and gain a deeper understanding of how you use them, with the aim of enhancing their quality and functionality.

Keeping You Informed: We communicate with you using the collected information to update you on our products and services, including any changes to our policies and terms. Additionally, with your consent, we might send you occasional marketing messages. Conducting Research: The information you provide, along with the data we collect, is used for research, surveys, product testing, and troubleshooting. This helps us in maintaining and improving the performance and quality of our products and services.

Sharing Information

It's important for you to understand how, why, and under what circumstances we share your information, along with the control you have over it. Here's an overview of the main reasons we share your information.

Sharing with the General Public: By using our platform, you're instructing us to share your information as widely as possible. Content on Tenetic, including your profile details (like your name or pseudonym, username, and profile pictures), can be accessed by anyone. People don't need to sign in to see some types of content on Tenetic, and your content might also appear in search engine results outside of Tenetic.

Sharing with Other Users on Tenetic: Depending on your chosen settings and the Tenetic services you engage with, your activity, including likes and who you follow, may be shared with other users.

When it's mandated by law, to safeguard individuals, or for the public good: We might keep, utilize, share, or reveal your information when we deem it's necessary to:

• Adhere to legal obligations, regulations, processes, or government requests;
• Ensure the safety of anyone, uphold the integrity and security of our platform, including preventing spam, abuse, or harmful activities on our services;
• Clarify the reasons behind content or account removals from our services (for instance, due to a breach of our policies);
• Tackle issues related to fraud, security, or technical challenges; or
• Defend our rights or property, or those using our services.

How Long We Keep Information

We store various types of information for differing lengths of time:

• Adhere to legal obligations, regulations, processes, or government requests;

How Long We Keep Information

• Your profile details and content remain with us as long as your account is active.
• We typically hold onto other personal data collected during your use of our products and services for up to 12 months.
• It's important to note that public content might linger beyond our platform, even after you've removed it from Tenetic. Search engines and other entities may keep copies of your content under their own privacy policies, even after such content has been deleted or expired on Tenetic.
• If you breach our Rules and we suspend your account, we may indefinitely retain identifiers like your email address or phone number to prevent repeat offenders from registering anew.
• For legal reasons, safety, and security, we might retain certain information for periods longer than outlined in our policies.

Delete your Information

If you follow the instructions provided, your account will be deactivated, and your data will be prepared for deletion. Once deactivated, your Tenetic account, including your display name, username, and public profile, won't be visible on Tenetic.app, Tenetic for iOS, and Tenetic for Android. You have up to 30 days after deactivation to recover your Tenetic account in case it was deactivated by mistake or improperly.

We move your data

Just as you use Tenetic to effortlessly engage in global discussions with individuals across various countries, Tenetic needs to transfer information across borders to various countries worldwide to maintain the safe and dependable service you rely on. For instance, if you're in Europe chatting with someone in the United States, transferring data between these countries is necessary to facilitate that conversation – it's what you expect from us.

Moreover, we utilize data centers and cloud services, and collaborate with our affiliates, third-party partners, and service providers situated around the globe to assist in delivering our services. When sharing data with third parties, we ensure they adhere to the same data protection standards we uphold.

Children Under the Age of 13

You must be at least 13 years old to use our services. Tenetic does not intentionally gather or request information from individuals under 13 years old, nor does it permit them to create accounts. While our site is designed for the general public, it is not aimed at children under 13.

If you discover that a child under 13 is using Tenetic, or if personal information about a child under 13 has been posted on the site (by the child or another person), please reach out to us without delay. We are committed to promptly removing such information and deactivating the child's account on Tenetic.

Updates

The latest version of this Privacy Policy will always dictate how we handle your personal data. We may update this Privacy Policy occasionally as necessary.

Should there be any significant changes to this Privacy Policy, we will inform you, giving you the chance to review the updates before you proceed with using Tenetic.

General

The Tenetic Privacy Policy is primarily written in English but is also available in various languages through translations. Tenetic aims to ensure these translations are as faithful as possible to the original English document. Nonetheless, should there be any differences or inconsistencies, the English version of the Tenetic Privacy Policy will prevail. By using our service, you agree that the English version will serve as the definitive reference for interpreting and understanding the terms of the Tenetic Privacy Policy.

Contact

You can contact us through the Tenetic app or email us at team@tenetic.app

Last updated: 5 November 2024